{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Inside the SaaS AI Shift","title":"SE01 E08 AI Agents, Identity & the Future of SaaS I Tom Donlea","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/573bb8b0\"></iframe>","width":"100%","height":180,"duration":2869,"description":"Inside the SaaS AI Shift with Kristi Perdue features Tom Donlea, Vice President at Vouched, for a deep conversation about agentic AI, digital identity, fraud prevention, AI governance, and the growing need to verify AI agents before they can act on behalf of users.\nAs AI agents move beyond answering questions and begin making purchases, accessing data, interacting with websites, and taking real-world actions, businesses face a critical question: how do you know what an AI agent is, who authorized it, and what it is allowed to do?\nTom Donlea brings decades of experience across payments, fraud prevention, digital identity, and commerce to explore the risks and opportunities surrounding agentic commerce. He explains how AI agents could dramatically increase the scale of fraud, why traditional bot detection is no longer enough, and why businesses need new identity and trust frameworks for the agentic era.\nIn this episode, Kristi and Tom discuss:\n• Why agentic AI changes the traditional model of identity and access control\n• How AI agents could become a powerful new attack vector for fraud\n• Agentic commerce and the future of AI-powered shopping\n• Why businesses need to verify the identity, authorization, and reputation of AI agents\n• The financial and legal risks when an AI agent makes an unauthorized transaction\n• AI agents accessing sensitive healthcare and financial information\n• AI governance challenges for enterprises adopting agentic AI\n• How SaaS companies can prepare for agentic traffic\n• The importance of human oversight and guardrails for AI agents\n• How businesses can distinguish between humans, bots, and AI agents\n• The role of digital identity in building trusted AI ecosystems\n• Vouched's work on agent identity standards and the Know Your Agent concept\n• Why companies should start testing agentic traffic before it reaches critical mass\n• How AI is changing search, marketing, and the way customers discover businesses\n• What SaaS leaders should be doing...","thumbnail_url":"https://img.transistorcdn.com/Tu7xP8IzHpCPf3rSLdS5RalZhP9vEzcImLpPnbU6EkI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83NmUy/ZDk2ZDAzMjkzNzJl/ZDViMDYyNDlmZWVi/MzBkYi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}