{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"For Real: Life, Leadership, & Unlearning","title":"141: The client experience starts before the couple books - tips for adding value, with Lynne Reznick","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/59a7c793\"></iframe>","width":"100%","height":180,"duration":2774,"description":"If you’re in the wedding industry, there's a high probability that you're a people pleaser. But as much as we want to take care of our clients 24/7, we also want to take care of our kids, our partners, our friends, and our mental and physical well-being.  So if I can’t be working on our clients at all times, how can we amaze and delight them?  How can we underpromise and overdeliver?","thumbnail_url":"https://img.transistorcdn.com/YJ4cYMq8YKaHusQjVe21lcwfDQkhwO1vUDsTPInwO9c/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84MzZh/MTgzYTZkMjViZWZk/MDM2YjY1MDhlMTlk/YjU1NC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}