{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Between Two COO's with Michael Koenig","title":"Automattic Chief Quality Officer, Lance Willett, on What It Takes to Power 45% of the Web and Learning from a $250K Mistake","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5a53a38c\"></iframe>","width":"100%","height":180,"duration":3162,"description":"Try Fellow's AI Meeting Copilot - 90 days FREE - fellow.app/coo\n\nIn this episode, Michael Koenig sits down with longtime friend and colleague Lance Willett, Chief Quality Officer at Automattic—the company behind WordPress and WooCommerce. The two dive deep into the evolution of open source at scale, the overlooked role of technical operations, and how quality shapes everything from uptime to user trust. They also unpack how Automattic is integrating AI across products, lessons from acquiring Tumblr, and the leadership values Lance learned directly from Matt Mullenweg.","thumbnail_url":"https://img.transistorcdn.com/uFPTtLLpuMJIKOpK_oJjl2gXXLuX11L_m92xqe9UtLM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xOTJi/N2QyZmRiOWVhMTE4/NTdlN2I5YzEzNDgx/OTI2Ny5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}