{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Service Industry Success","title":"42. The One Word I Don't Let Myself or My Managers Use","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5d2a7a03\"></iframe>","width":"100%","height":180,"duration":1282,"description":"What is the one word that you can limit from your vocabulary and gain significantly better results from your team?\r\n\r\nI guarantee it's not what you think. Removing this one word from my day-to-day use over 20 years ago was one of the first major changes I made in my leadership efforts, and one that I saw immediate improvements from.","thumbnail_url":"https://img.transistorcdn.com/Gd2VsGVZQHyLXbrdwcngc9r8m8DWdSre5jcsNINqCqc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzIwMDI5LzE2MjIw/OTk0NTYtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}