{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Successful Barrister","title":"Ep. 9 - Small Steps to Create Radical Change- The Kaizen Effect","html":"","width":"100%","height":180,"duration":2378,"description":"In today’s episode, Diana and Marc focus on Kaizen, the simple but powerful concept that can empower your firm to grow continuously without committing to large changes. The concept is detailed in The Spirit of Kaizen by Rober Maurer. Kaizen is a favorite concept of Marc Whitehead, and he employs it regularly in the firm. Learn how Kaizen can be a small but game-changing addition to your firm’s strategy. For detailed show notes, navigate using the time stamps below: [1:20] Today’s podcast is about the concept of Kaizen. Kaizen is the idea of continual improvement through small and persistent step. It came from an American consultant in the Japanese auto industry who introduced the idea of continual improvement that eventually leads to big change.[3:24] Marc’s favorite saying in the office is “we’re going to Kaizen the shit out of this.” One of the firm’s core values is excellence, and excellence to Marc means pursuing continual improvement.[5:09] People are naturally opposed to change, so small changes over time are easier for people to deal with than larger changes. This makes them more effective over time.[9:44] There are five perspectives to Kaizen. The first is the psychological perspective, which involves overcoming the fear of change using small actions. Taking small steps helps bypass the brain’s fear response.[12:11] Marc Whitehead and Associates is currently testing different mediums during the onboarding process, including visual media for easy access to information. This is a minor change that is contributing to a big difference. [13:55] Small changes are also a good safeguard against unintended consequences of bad decisions. They also safeguard against people becoming attached to their decisions – people are less committed and thus less invested.[14:49] The second perspective of Kaizen is the business management perspective. Continuous improvement promotes a culture of ongoing growth. Rather than relying on organizational restructuring, incremental...","thumbnail_url":"https://img.transistorcdn.com/Z3RXucwshxpw-Muy18ILlgR1sYl6tBEMs9ha8xpK1jA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS82ZGY3/NWZkMWQ2MWMyODlk/OGYxYjY0ZjIwYmY1/YWU3Ni5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}