{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Wine Country at Work","title":"Eddie Heitz Interview on Hospitality","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5e555ec4\"></iframe>","width":"100%","height":180,"duration":1926,"description":"Eddie is the author of the great book in hospitality Making Welcome, and manager of one of the North Bay's most popular tasting rooms. His insights about who makes the best team members is fascinating. Even Ralph DeAmicis, the host, with twenty years in wine country hospitality felt that his horizons had just expanded. Recorded at Napa Valley TV for KSVY Sonoma Radio. ","thumbnail_url":"https://img.transistorcdn.com/CUBfyMY-0ADbjN08Tc0AfUCtrwYY8DX7YK2ILMi9eeI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81MWFm/OTIzOWYxOTliM2I3/NWUwNDVkNmVmNWU2/MDFhMS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}