{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Silverback Chatbot","title":"How Do Chatbots Personalize the Online Shopping Experience?","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5e9a637a\"></iframe>","width":"100%","height":180,"duration":272,"description":"How are AI chatbots transforming the way people shop online? In today's digital world, customers expect fast, personalized, and convenient experiences—and chatbots are helping businesses meet those expectations.\nIn this episode, host Emma sits down with e-commerce and AI specialist Ryan to explore how chatbots personalize the online shopping experience. They discuss how AI-powered chatbots recommend products, answer customer questions instantly, provide tailored shopping assistance, and create smoother customer journeys from product discovery to purchase.","thumbnail_url":"https://img.transistorcdn.com/jyCj5FbMXo7A74quaEjqqVJfkx9sBT4X7Ewr_olL8ac/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85NDhm/MGFhMDlkZGE2YWYx/ZTZjOWFhNThjYTg1/NTI5MC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}