{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Owl Have You Know","title":"Building a Career One Flight at a Time feat. Liam Morris ’23 ","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5f23dafb\"></iframe>","width":"100%","height":180,"duration":2045,"description":"Liam Morris ’23 manages one of the most complex corners of United Airlines — airport operations quality control across more than 80 stations spanning Latin America, Central America and the Southwest U.S. In this conversation, he shares how early travel experiences opened the door to a career in aviation, the path that led him from loading bags in El Paso to overseeing global safety audits, and what it takes to lead with precision, clarity and calm under pressure.Liam also reflects on United’s customer-centric transformation, the moments that shaped his commitment to the industry, and how the Rice Online MBA gave him the flexibility and confidence to grow as a leader while navigating an ever-moving, always-on operational world.Episode Guide:00:00 Introduction to Aviation and Role at United Airlines00:29 Ensuring Safety and Compliance in Airport Operations02:56 Passion for Aviation and Early Influences06:08 Managing Multiple Stations and Time Zones08:00 Why United Airlines Stands Out12:16 Best Flight Experience and Customer Insights13:54 Decision to Pursue an MBA at Rice19:58 Mutual Learning and Decision Making22:27 Leadership Growth and Student Association26:47 Career Journey and Future Goals30:02 Travel Tips and Flying Etiquette37:19 Conclusion and FarewellThe Owl Have You Know Podcast is a production of Rice Business and is produced by University FM.Episode QuotesFrom cleaning planes to leading global operations25:34: I never, ever envisioned that I would be where I’m at now, and I can honestly say from when I was a business partner with United — cleaning aircraft and loading bags for another company, right — but working the United product, I never had a plan to get to where I was. My internship with United came up out of nowhere, and I moved to Jersey. Then, midsummer, I got a full-time offer to stay, and I transferred schools. You know, at the very last minute, I went up to Rutgers from UT El Paso. And then, you know, an opportunity came to transfer to Dallas,...","thumbnail_url":"https://img.transistorcdn.com/TJ_bP9v1zp60qvMRjx8jTuTiOVRFDdgjR-9C4xy2Tmg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE1ODMyLzE2MDM5/OTczNzQtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}