{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Near Future Podcast","title":"Ep #9: Hollie Lubbock & Josh Payton (Wise): How Wise Is Rebuilding the Designer's Workflow for the Age of AI","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5f2c2d94\"></iframe>","width":"100%","height":180,"duration":2834,"description":"Hollie Lubbock (Design Director) and Josh Payton (VP of Design) at Wise join Jonny and Tom on the Near Future Podcast to unpack how their design org has rewired itself around AI — from prototyping kits that let anyone \"hold\" an idea, to the hidden operational grind behind every flashy AI demo. They dig into why disciplines aren't collapsing (they're specializing further), why AI is \"an averaging machine,\" and what it takes to stand out when everyone has the same tools. Plus: a rapid-fire round covering deleted tools, current inspirations, and what they'll do when AGI takes over.\nChapters\n0:04 — Intro & guest welcome\n0:49 — What day-to-day design at Wise looks like right now with AI\n2:27 — The early prototyping kit that made AI feel \"magical\"\n4:45 — Solo missions vs. collaboration in AI-driven work\n6:07 — The \"agent-operator\" workflow trap\n7:16 — Why scale (8,000 employees) changes the risk calculus\n7:33 — How AI adoption varies across design disciplines\n8:58 — The unglamorous ops work behind AI prototypes (InfoSec, workflows)\n16:49 — Talent development: grads, internships, apprenticeships\n19:03 — The three traits that matter most: smart, ambitious, curious\n19:49 — Why design disciplines aren't collapsing\n20:41 — \"AI raises the floor, not the ceiling\" — differentiation matters more\n24:32 — Josh's 2x2 framework: when to let AI/PMs skip design entirely\n29:37 — AI as an \"averaging machine\" and the tells of AI-generated work\n32:13 — A WALL-E-inspired vision of the future\n33:15 — Betting on human-curated, handcrafted experiences\n34:36 — Josh's secret AI-built app project\n35:15 — Josh's actual design process, tool by tool\n37:27 — His AI agent fleet: Claude Code, Cowork, and more\n39:47 — Bounded validity and lessons from engineering-first principles\n42:24 — Quick-fire round begins\n43:16 — What they'll never hand over to AI: curation\n44:22 — The last tool they deleted (and why)\n45:25 — What's inspiring them right now\n46:58 — Wrap-up & where to find Hollie and Josh\nUseful...","thumbnail_url":"https://img.transistorcdn.com/8vUveugi5ZjKDI2pGhMY6ZwBcP7SSSqiqKb9hZCqvHM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lOGE1/OTk1MmI3NWJjZTAw/Y2EyMWJjODZkODFj/MjI4MC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}