{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Human Element | CHRO & HR Leadership Podcast","title":"How Illumio got its whole people team using AI","html":"","width":"100%","height":180,"duration":2421,"description":"Summary\nWhat actually changes when AI arrives in HR, and what stays exactly the same? In this episode of The Human Element, host Barb Bidan talks with L. David Kingsley, Chief People Officer at Illumio, whose career began implementing PeopleSoft from CD-ROMs at Accenture before leading people functions at MuleSoft, Alteryx, Intercom, and Salesforce. David explains why there has never been a time of no change, why 300,000 years of human brain development did not shift in the last nine months, and how he got his entire people team to adopt AI by making everyone build and name their own agent (meet LL Coolpay). He shares the workforce planning win that took HRBPs from a blank page to 70 percent of a solution, draws the line between what a chatbot should handle and what a human must, and names the half-solved problem of AI work nobody owns: if it took five minutes to produce, it should not take 30 minutes to read. A conversation for CHROs and people leaders who want to move fast with AI without losing the human element.\n\nChapters\n00:00 Welcome and introduction\n02:45 There has never been a time of no change\n07:45 The human brain has not changed in 300,000 years\n09:45 What stays human and what gets automated\n11:45 Name your agent: how Illumio's people team started with AI\n14:45 Workforce planning at 70 percent before the first meeting\n17:45 The five minute deliverable problem\n22:30 Define success before you start\n26:30 What vendors are underestimating about adoption\n28:45 What HR looks like in five years\n33:45 Lightning round and fill your own cup\n\nTakeaways\n- There has never been a time of no change. HR has lived through mainframes, the internet, cloud, and every ERP migration, and this AI wave is faster but not fundamentally different.\n- Human beings have not changed in the last nine months. Automate the transactional moments, like a shipment status, and protect the human moments, like a maternity leave conversation.\n- Make AI adoption personal and fun. Illumio's...","thumbnail_url":"https://img.transistorcdn.com/wSIM9OmCufT8YpGEujarJtAuPaEl6gUX3MEhrYkOqWs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84NzE0/YmEwNTBhMjA4NDk1/NTViOTczNmY3Yjlj/MmVmNS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}