{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Culture From the Heart","title":"Servant Leader or Selfish Leader? Coca-Cola’s Culture Secret featuring Mark Whitacre","html":"","width":"100%","height":180,"duration":1662,"description":"Who leads, what changes, where does culture show up, when does transformation begin, and why do employees stay when a 17,000-person company chooses servant leadership over selfish leadership?\nIn this episode of the Culture From the Heart Podcast, hosts Darrell Amy and Larry Levine sit down with Mark Whitacer, Vice President of Culture and Care at Coca-Cola Consolidated and Executive Director of the TFactor Initiative.\nMark reveals how Coca-Cola Consolidated is working toward an ambitious vision: developing more than 17,000 servant leaders across every level of the organization—from senior executives to frontline teammates and forklift drivers. At the heart of this mission is a simple but challenging leadership question: Are you serving the people around you, or are you primarily serving yourself?\nMark walks through the company’s LEADS leadership model:Listen at a deeper levelShow genuine EmpathyAdvocate for your employeesDevelop the people around youPractice Self-reflection and prayerHe also explains how Coca-Cola Consolidated turns its values into visible action through employee chaplains and care partners, a teammate benevolence fund, disaster-response teams, leadership development, servant-leader awards, and community volunteerism.\nThese initiatives have helped create a culture where employees feel known, supported, and valued. While many people initially join the organization because of the Coca-Cola brand, Mark says the culture is what inspires them to stay.\nThe conversation also explores the TFactor Initiative, which shares Coca-Cola Consolidated’s culture-building principles with leaders and organizations around the world. Mark explains how companies can begin transforming their workplaces by shifting from “What’s in it for me?” to “What’s in it for the people around me?”\nThis episode challenges every leader to take an honest look in the mirror and decide what kind of leadership legacy they want to create.\nKEY TAKEAWAYSEvery leader is either serving others...","thumbnail_url":"https://img.transistorcdn.com/-U7Sb-D4O10YYT0s-kS_bHWkWR1S3KZZJ9Skq-PUyls/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84ZTc3/OTFjYTY0ZDE0NDQ4/N2Y2YTU5NmE5NWFj/MWJmYS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}