{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Phony.ai","title":"AI Voice Agent ROI vs Human Call Centers: The Real Math for 2026","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/630aac7c\"></iframe>","width":"100%","height":180,"duration":300,"description":"AI voice agents can cost one to two orders of magnitude less per call than human agents — but only if you run the full math. This episode breaks down real cost-per-call figures, containment rates, missed-call revenue, and five-year TCO across three staffing alternatives.","thumbnail_url":"https://img.transistorcdn.com/DCzXpShZdzXzDVoqJ6cLSbwoXfpZHNldXkJek6FNhAo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80ZGFm/OWI2NGE4NTZhNDM2/OTE4MjhkOTJhY2Uy/OTZjNC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}