{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Sh$t Show with Joe Bosco","title":"Leads, Customer Retention, and the worst Netflix advice","html":"","width":"100%","height":180,"duration":1936,"description":"\nWelcome to the third episode of \"Yard Sweepers,\" where we dive into the gritty details of managing a pet waste removal business, customer relations, and the surprising intersections of health and entrepreneurship. Join Brian, Doug, Joe, and the team as they share insights from their daily operations, discuss the nuances of customer service, and explore some peculiar health ideas that caught their attention.\n\nEpisode Highlights:\n\nGame Day and Weather Talk:The team shares their experiences from a recent game they attended and discusses the fluctuating spring weather.\nBusiness Insights: Using CRM for Growth:Joe B. discusses the importance of customer relationship management (CRM) tools, specifically highlighting \"17 Hats\" for its effectiveness in handling leads and improving customer interactions for small businesses.\nThe Art of Lead Conversion:Detailed conversation about the process of turning leads into sales, the repetition in customer calls, and the joy of securing a new client.\nCustomer Retention Strategies:Joe B. shares his approach to maintaining long-term relationships with clients through responsive service and dealing with customer complaints effectively.\nAnecdotes from the Field:Engaging stories from daily operations, including challenges with property management and humorous exchanges about local pronunciations and personal anecdotes.\nHealth Segment: Gut Health and Unconventional Methods:A bizarre discussion on a health documentary about using fecal transplants in capsule form to improve gut health, leading to a lighthearted debate on the feasibility and ethics of such methods.\nGame Segment: Two Truths and a Lie - Canine Edition:A fun closing game where participants guess the false statement out of three, learning surprising facts about dogs in the process.\n\nConclusion:\nThe episode wraps up with an invitation for listeners to send in questions and participate in future discussions, along with a mention of franchise opportunities available for those...","thumbnail_url":"https://img.transistorcdn.com/T97qPwxOvnjEjxKvH0HmzmFo_YuTMKDInuzjGWWbweQ/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzUwNzUxLzE3MTE0/ODE4NDUtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}