{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Agency Acceleration Lab","title":"Andrew Saksa Revealed Why 80% of Clients Leave Their Agent and How to Stop It","html":"","width":"100%","height":180,"duration":1081,"description":"\nEpisode 19 – Andrew Saksa Revealed Why 80% of Clients Leave Their Agent and How to Stop It\n\nMost agency owners assume they lose clients because of price, competition, or a bad experience. Andrew Saksa has a statistic that proves otherwise — and it is going to make you rethink everything about how you stay connected with your book of business.In this episode of the Agency Acceleration Lab, Alex Branning sits down with Andrew Saksa from Essential Engine — a direct mail veteran with over a decade in the financial services industry — to talk about why physical mail is one of the most powerful and underused tools available to insurance agents right now, and why the agencies that are using it consistently are seeing real results in retention, referrals, and client loyalty.\nAndrew shares the story of Larry Goldberg — the first agent in Banker's Life history to make the President's Circle in three years — and the one tool he credits for making it happen. He also breaks down why a magazine survives the trash can, lands on the coffee table, and stays there for four to six weeks while every email you sent got buried in the inbox.If you have been pouring money into digital marketing while your existing clients quietly drift away, this episode is going to change how you think about retention.\nIn this episode you will learn:Why 80% of clients leave their agent and what you can do to prevent itHow a magazine gets past the trash can and stays on your client's coffee table for four to six weeksThe Larry Goldberg story and the one marketing tool that took him to the President's Circle in three yearsWhy direct mail works even better in 2026 in an AI dominated worldHow to use a welcome piece to make every new client feel seen from day oneWhy there is no promotions tab and no algorithm working against you in the mailboxHow to stay omnipresent with your clients across mail, digital, and social mediaThe Spanish language magazine opportunity that almost no agent in the market is taking...","thumbnail_url":"https://img.transistorcdn.com/b0akPlu6qrWUt_9Iat3k3jK07CPwTS4zociY8h_bDQM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMTBi/ZTlhODRjODkxNGU0/NDk4M2UxMWM5YjIz/YzNmNS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}