{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Lay of The Land","title":"#156: Mary Cowan (NCS Credit) — 2nd Generation Entrepreneurship & Getting Paid for Work That You Do","html":"","width":"100%","height":180,"duration":2460,"description":"Mary Cowan, the President of NCS Credit, based here in the greater Cleveland area.The story of NCS Credit is one of family, growth, and success anchored in a belief of uncompromising excellence and ever-advancing technology. Founded in 1970 by Howard V. Cowan as a commercial collection agency, NCS Credit’s goal was to form trusted partnerships and provide exceptional debt recovery services for its clients. In the early 1980s NCS Credit earned a reputation as a leading authority in the corporate credit industry and expanded its services to meet the needs of its credit professionals by adding the Construction, UCC, and Publication Service GroupsMary joined the company in 1990, shortly after the sudden and tragic death of her father Howard Cowan; The entire family rallied and resolutely continued to pursue Howard’s vision forward.Today, under Mary’s leadership, NCS Credit serves clients across the US and Canada as a commercial debt recovery service — protecting many billions of dollars over their more than 50 years of service across many industries like manufacturing, construction, food distribution, and energy, in addition to educating thousands of credit professionals — guided by their belief that everyone should get paid for the work that they doThis was a fun and educational conversation for me. Mary talks about the hard things she experienced and navigated as part of her entrepreneurial journey, the trials and tribulations turning around suffering culture, morale, and performance to an organization now recognized seven times over as a Northeast Ohio top workplace, the challenges of being a 2nd generation leader, the power of business operating systems, and a whole lot more.-----SPONSORS: John Carroll University Boler College of Business || Impact Architects & NinetyJohn Carroll University Boler College of Business: https://business.jcu.edu/ As we’ve heard time and time again from entrepreneurs on Lay of The Land — many of whom are proud alumni of John Carroll...","thumbnail_url":"https://img.transistorcdn.com/83f-43Wz3A8u4303ZUZ8sIr3iY-45NuHaXW4rZCGBA0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE2MTMwLzE2Mjg3/MTAwMjUtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}