{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Manuel Transmission","title":"Transmission Three | We Lived Unreasonable Hospitality ","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/6505ffb7\"></iframe>","width":"100%","height":180,"duration":1520,"description":"What if leadership wasn’t simply about performance - but about hospitality? Not service. Not efficiency. Hospitality - the kind that makes people feel seen.In this episode of The Manuel Transmission, Brad & Monnica share how a simple gift from a client - Unreasonable Hospitality by Will Guidara - sparked a leadership transformation.They didn’t just read the book. They lived it.From a four-hour dinner at Eleven Madison Park to small acts of generosity that shaped team culture, this conversation reveals how extraordinary leadership starts with ordinary moments of care.💡 Themes:Hospitality as a leadership advantageTurning a book into a movementWhy belonging changes performanceSmall actions that create loyaltyHow leaders create “color” in everyday workBecause the best leaders don’t just manage tasks -They make people feel like they matter.LeadershipHospitalityCultureCoachingRelationshipsEmotional IntelligenceCustomer Experience (CX)Human-Centered WorkPersonal GrowthStorytellingMindfulnessBusiness StrategyTeam DevelopmentResilient Leadership","thumbnail_url":"https://img.transistorcdn.com/OMG09lY-KjjcmkW4lZ5dgMms8eRzoRBa8otFqzCqJEU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85YmI5/NmYwZTE3OWQ5YTIy/MWM1MGZiMjRiZTc1/N2E3ZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}