{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"HR Voices","title":"John R. Petrov, Chief Human Resources Officer at UAB Medicine","html":"","width":"100%","height":180,"duration":1494,"description":"Caring for the Caregivers: UAB Medicine’s CHRO on High‑Stakes HR, Recognition at Scale, and AI‑Powered Hiring\n\nSummary\nWhen your organization is the primary destination for critical care, how do you support the people who support patients—without breaking under pressure?\nJohn Petrov, Chief Human Resources Officer at UAB Medicine, leads HR for a 1,300+ bed academic medical center and a statewide health system employing 37,000 people.\nHe shares what HR looks like in the second-most regulated industry in the U.S., from building rock-solid frontline leader relationships to removing roadblocks that delay care.\nJohn reframes “housekeeping” as infection prevention, breaks down why volume and environment shape patient experience, and details how UAB equips caregivers through rigorous onboarding, ongoing competencies, wellness incentives, and 24/7 support.\nHe also unveils “Applause,” a system-wide recognition platform, and the feedback engine behind 83% engagement survey participation.\nFinally, John explains how UAB is using Phenom’s AI to automate recruiting workflows, accelerate candidate connections, and free teams to focus on the human moments that matter closing with two simple leadership principles that travel across industries.\n\nTimestamps\n[00:45] – UAB Medicine’s footprint: academic medical center, statewide hospitals, and CHRO scope\n[03:00] – High-stakes reality: healthcare as the #2 most regulated industry and why it matters\n[05:02] – Supporting caregivers: frontline leader relationships, clearing barriers, and EVS as infection prevention\n[08:01] – Collaboration challenges: personalities, ER volume, and the ripple effects on patient experience\n[11:15] – Nurturing the workforce: onboarding, annual competencies, EAP, and wellness incentives\n[13:20] – Recognition that sticks: launching “Applause” for peer-to-peer points and milestones\n[15:40] – Real feedback loops: 83% engagement, action plans, town halls, and transparent “not now”\n[19:25] – AI in talent...","thumbnail_url":"https://img.transistorcdn.com/ICj-SdAh1nzlUbpg9TUNmSjJhLHXAqS1LpGATLia9gE/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8wNmVk/YTIzMTQ5Y2RkMjQx/ZWUwNTFhMTE1Y2Nl/NGI5Yi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}