{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Steel City Growth","title":"Know Your People: Fractional HR, Culture, & Avoiding Costly Mistakes – Karen Young – Steel City Growth – Episode #29","html":"","width":"100%","height":180,"duration":1437,"description":"Know Your People: Fractional HR, Culture, & Avoiding Costly MistakesToday’s guest is Karen A. Young, SPHR, SHRM-SCP, Founder & President of HR Resolutions, bestselling author, and nationally respected expert in fractional HR, workplace culture, and small-business compliance. With 20+ years in the field—and over 100 clients served annually—Karen helps business owners prevent six-figure HR mistakes, build healthier workplaces, and lead with clarity instead of fear.From her accidental entry into HR to launching a successful firm, Karen shares the realities leaders often overlook: why honest conversations matter, how small errors can cost big money, and what every employer needs to know before they scale their team.Takeaways:Honesty Is Your Best ProtectionMost HR crises come from avoiding uncomfortable conversations—not from malice. Clear expectations prevent lawsuits.Little Mistakes Can Cost Big MoneyA single error on an I-9 form can cost up to $1,200—and the average EEOC claim runs over $200,000. Details matter.Culture Starts with ConsistencyGreat workplace culture isn’t ping-pong tables—it’s leaders who listen, show grace, and adapt expectations to each person.Your People Aren’t the Problem—Your Clarity Might BePerformance issues usually reflect unclear goals, not bad intentions. Communication is everything.Fractional HR Saves Small BusinessesYou don’t need a full-time HR department to stay compliant. Fractional HR fills gaps only when you need it—saving time, risk, and money.Leadership Is Knowing Your TeamEach employee needs something different to do their best work. Great leaders personalize support without lowering standards.Quote of the Show“It’s not the person—it’s the performance.” – Karen A. YoungWhat Problem Can the Listeners Help You Solve?Karen works with small businesses that don’t have (or don’t need) a full HR department but still face hiring challenges, compliance risks, culture issues, or documentation headaches.She’s looking to connect...","thumbnail_url":"https://img.transistorcdn.com/V0CheHndWkKlBCcuwtYFg74Z6cBqg5vB7Qdiou6t8_A/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zOTQz/OTZlYWYwNjhiNTkz/YzY0NzMzNGNiMjA2/MjIwNC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}