{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Steel City Growth","title":"Know Your People: Fractional HR, Culture, & Avoiding Costly Mistakes – Karen Young – Steel City Growth – Episode #29","html":"","width":"100%","height":180,"duration":1437,"description":"Know Your People: Fractional HR, Culture, & Avoiding Costly Mistakes\nToday’s guest is Karen A. Young, SPHR, SHRM-SCP, Founder & President of HR Resolutions, bestselling author, and nationally respected expert in fractional HR, workplace culture, and small-business compliance. With 20+ years in the field—and over 100 clients served annually—Karen helps business owners prevent six-figure HR mistakes, build healthier workplaces, and lead with clarity instead of fear.\nFrom her accidental entry into HR to launching a successful firm, Karen shares the realities leaders often overlook: why honest conversations matter, how small errors can cost big money, and what every employer needs to know before they scale their team.\nTakeaways:\nHonesty Is Your Best Protection\nMost HR crises come from avoiding uncomfortable conversations—not from malice. Clear expectations prevent lawsuits.\nLittle Mistakes Can Cost Big Money\nA single error on an I-9 form can cost up to $1,200—and the average EEOC claim runs over $200,000. Details matter.\nCulture Starts with Consistency\nGreat workplace culture isn’t ping-pong tables—it’s leaders who listen, show grace, and adapt expectations to each person.\nYour People Aren’t the Problem—Your Clarity Might Be\nPerformance issues usually reflect unclear goals, not bad intentions. Communication is everything.\nFractional HR Saves Small Businesses\nYou don’t need a full-time HR department to stay compliant. Fractional HR fills gaps only when you need it—saving time, risk, and money.\nLeadership Is Knowing Your Team\nEach employee needs something different to do their best work. Great leaders personalize support without lowering standards.\nQuote of the Show\n“It’s not the person—it’s the performance.” – Karen A. Young\n\nWhat Problem Can the Listeners Help You Solve?\nKaren works with small businesses that don’t have (or don’t need) a full HR department but still face hiring challenges, compliance risks, culture issues, or documentation headaches.\nShe’s looking to...","thumbnail_url":"https://img.transistorcdn.com/V0CheHndWkKlBCcuwtYFg74Z6cBqg5vB7Qdiou6t8_A/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zOTQz/OTZlYWYwNjhiNTkz/YzY0NzMzNGNiMjA2/MjIwNC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}