{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Bookkeepers On Fire with Deb & Donna","title":"Support, Not Psychic","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/6c5271e3\"></iframe>","width":"100%","height":180,"duration":1684,"description":"🔥 New Episode Drop: \"Support, Not Psychic\" 🔮Ever called support expecting them to read your mind? Yeah... don’t. On this episode of Bookkeepers on Fire, Donna spills the inside tea ☕ from the other side of the support call 👀.💥 Here’s the spicy scoop:🎯 Be Ready: Name. Email. Company ID. and Company Name. If you don’t bring it, we’re just guessing—and spoiler alert: we’re not psychics.📞 Be Nice: Yelling won’t make the payroll mess vanish faster. Kindness goes a long way (and keeps your call from being “accidentally” disconnected 😉).🧠 Be Smart: If you're calling while also chatting, we see that. And no, four reps won't give you four different answers.🚫 Not a séance. Just support. 🎧 Tune in now. Save your sanity later.🔥 Join our Bookkeepers On Fire Community to connect 🤝, collaborate 💬, and thrive 🚀 with like-minded professionals who are passionate about bookkeeping, accounting and business growth.Join us here: Bookkeepers On Fire CommunityBookkeepers On Fire is proudly ad-free and 100% listener-supported, so we can bring you unfiltered conversations without outside agendas. If you enjoy the show, consider donating to help keep our mics hot and our mission independent.🔥Donate with Venmo🔥    🔥Donate with PayPal🔥#BookkeepersOnFire #QuickBooksHelp #SupportNotPsychic #SpicySupportTips #DonnaSaidIt #AccountingHumor #ClientChaos","thumbnail_url":"https://img.transistorcdn.com/R2pvwFksmaC-4-_QUMQpxSA7hXL8bQssGZKIEWtHBkY/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85Yjgw/OTZlZjdlYjIxOTYx/MmNjMzkzNTczNmRk/ZjM3NS5qcGVn.webp","thumbnail_width":300,"thumbnail_height":300}