{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Lead the People","title":"#183 How to Hear the People Who Never Speak Up (feat. Jess Britt)","html":"","width":"100%","height":180,"duration":2027,"description":"Culture shows up in the small moments, and few moments are smaller, or more revealing, than a meeting. Most managers treat meetings as a scheduling problem to survive rather than a leadership opportunity to design. But for Jess Britt, leadership coach and meeting design expert, the real cost of a badly run meeting isn't wasted time; it's the leadership behavior you're modeling every time you fail to use the room well.\nIn this episode, Matt Poepsel sits down with Jess Britt, leadership coach and author of the newsletter Set the Agenda, to dig into why every meeting is a test of leadership, why the opportunity cost of a bad meeting goes far beyond payroll, and how a simple four-part framework can turn any meeting into a chance to develop your team. Jess challenges the idea that meetings are just something to get through, making the case that how you run a meeting communicates exactly what you value: whose input counts, whether you've thought ahead, and what behavior gets tolerated. Together, they explore how to draw out quieter voices, run hybrid meetings without losing half the room, and use AI as a tool without letting it excuse bad meeting design.\nIn this episode, you'll learn:The Opportunity Cost of a Bad Meeting: It's not just about the meeting itself; it's about what your team could have been doing instead, and what value gets left on the table when you don't make the most of the time you already have.The Four Building Blocks: Every effective meeting runs on housekeeping, warm-up, content, and close, and naming them makes it easier to run them with intention.Drawing Out Quiet Voices: Structuring engagement through pair-shares, written reflection, or simply asking who hasn't spoken yet gets you input you'd otherwise miss.Leading Hybrid Without Losing the Room: Starting with remote participants first, setting clear norms, and assigning an in-room advocate keeps hybrid meetings from splitting into two experiences.\nHighlights:\n(00:00) Meet Jess Britt\n(01:05) What...","thumbnail_url":"https://img.transistorcdn.com/gBXaSS69Fbpxgl9x7Oa1OVHc62HSffiZspToCexfb7k/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xYmM0/OGUyYTE3ZTcwZDlm/ZWM4YmM3YzI0MWUx/MGZkOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}