{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC","title":"FDIC's Consumer Compliance Supervisory Highlights for July 2025","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/6eae4587\"></iframe>","width":"100%","height":180,"duration":1082,"description":"Show Notes: FDIC Consumer Compliance Supervisory Highlights - July 2025Episode SummaryIn this episode, we break down the FDIC's latest Consumer Compliance Supervisory Highlights report, covering 2024 examination results and compliance trends. While focused on FDIC-supervised institutions, this principle-based guidance serves as an excellent roadmap for credit unions and all financial institutions.Key TakeawaysOverall Performance97% of FDIC-supervised institutions rated satisfactory or better for consumer compliance800 consumer compliance examinations conducted in 2024Risk-focused examination approach targets areas with greatest potential for consumer harmTop 5 Most Cited Violations (73% of all violations)Truth in Lending Act (TILA) - 470 violations (37%)Periodic statement disclosure failuresGood faith estimate timing issuesLoan cost breakdown requirementsFlood Disaster Protection Act (FDPA) - 143 violations (11%)Failure to provide required flood insurance45% of FDPA violations related to this single issueTruth in Savings Act (TISA) - 129 violations (10%)Inadequate deposit account disclosuresPre-opening disclosure failuresElectronic Fund Transfer Act (EFTA) - 122 violations (10%)Error investigation procedure failuresTiming and reporting requirement violationsHome Mortgage Disclosure Act (HMDA) - 65 violations (5%)Incomplete data collection and reportingMissing required borrower and loan informationEnforcement Actions & Restitution31 formal and 23 informal enforcement actions$5.6 million in civil money penalties$33.3 million in voluntary restitution to ~400,000 consumers3 referrals to Department of Justice for discrimination violationsConsumer Complaint Trends26,451 complaints closed (14% increase from 2023)100% acknowledgment within 14 days98.6% response rate within performance goalsTop Complaint Categories:Credit cards: 4,733 complaints (29%)Checking accounts: 3,152 complaints (19%)Installment loans/CLOC: 2,708 complaints (12%)Residential real estate: 844...","thumbnail_url":"https://img.transistorcdn.com/DblKo84_Ha6-XOQnfj5k1wmxCkQHeB53BeeKc2eI7dM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ4MTk5LzE3MDM4/NTQxOTktYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}