{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Credit Union Regulatory Guidance Including: NCUA, CFPB, FDIC, OCC, FFIEC","title":"FDIC's Consumer Compliance Supervisory Highlights for July 2025","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/6eae4587\"></iframe>","width":"100%","height":180,"duration":1082,"description":"Show Notes: FDIC Consumer Compliance Supervisory Highlights - July 2025\nEpisode Summary\nIn this episode, we break down the FDIC's latest Consumer Compliance Supervisory Highlights report, covering 2024 examination results and compliance trends. While focused on FDIC-supervised institutions, this principle-based guidance serves as an excellent roadmap for credit unions and all financial institutions.\nKey Takeaways\nOverall Performance\n97% of FDIC-supervised institutions rated satisfactory or better for consumer compliance\n800 consumer compliance examinations conducted in 2024\nRisk-focused examination approach targets areas with greatest potential for consumer harm\nTop 5 Most Cited Violations (73% of all violations)\nTruth in Lending Act (TILA) - 470 violations (37%)Periodic statement disclosure failures\nGood faith estimate timing issues\nLoan cost breakdown requirements\nFlood Disaster Protection Act (FDPA) - 143 violations (11%)Failure to provide required flood insurance\n45% of FDPA violations related to this single issue\nTruth in Savings Act (TISA) - 129 violations (10%)Inadequate deposit account disclosures\nPre-opening disclosure failures\nElectronic Fund Transfer Act (EFTA) - 122 violations (10%)Error investigation procedure failures\nTiming and reporting requirement violations\nHome Mortgage Disclosure Act (HMDA) - 65 violations (5%)Incomplete data collection and reporting\nMissing required borrower and loan information\nEnforcement Actions & Restitution\n31 formal and 23 informal enforcement actions\n$5.6 million in civil money penalties\n$33.3 million in voluntary restitution to ~400,000 consumers\n3 referrals to Department of Justice for discrimination violations\nConsumer Complaint Trends\n26,451 complaints closed (14% increase from 2023)\n100% acknowledgment within 14 days\n98.6% response rate within performance goals\nTop Complaint Categories:\nCredit cards: 4,733 complaints (29%)\nChecking accounts: 3,152 complaints (19%)\nInstallment loans/CLOC: 2,708 complaints (12%)...","thumbnail_url":"https://img.transistorcdn.com/DblKo84_Ha6-XOQnfj5k1wmxCkQHeB53BeeKc2eI7dM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ4MTk5LzE3MDM4/NTQxOTktYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}