{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Who's Your Captain?","title":"SE01E23 People First Leadership That Actually Works I Lycia Lobo","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/6ec93e1e\"></iframe>","width":"100%","height":180,"duration":2748,"description":"Mark Francis speaks with Lycia Lobo, Chief Operating Officer at the Design Museum, about building a high growth cultural organisation through people first leadership, strong operations, and long term vision.\nIn this conversation, Lycia Lobo shares how the Design Museum balances daily operations with strategic growth, how teams stay aligned across multiple functions, and how leadership, rhythm, and collaboration shape the visitor experience.\nShe also discusses the museum’s evolving exhibitions, commercial transformation, digital development, and the importance of trustees, volunteers, and cross functional teams in driving sustainable impact.\nMark Francis and Lycia Lobo explore how the Design Museum continues to grow as a global hub for design, while staying focused on culture, community, and future focused innovation.\nChief Operating Officer\nthe Design Museum\nConnect with Lycia Lobo on LinkedIn: https://www.linkedin.com/in/lycia-lobo-67a2272b/?originalSubdomain=uk\nI hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.\n– Mark and the Who's Your Captain podcast team\nConnect with Mark Francis on LinkedIn: https://www.linkedin.com/in/mark-francis-78b3061/\nVisit The Uspire Partnership website here: https://theuspirepartnership.com\nPreview Mark's book here: https://www.book2look.com/book/5PLGQaM16K\nListen to Who's Your Captain on the following Platforms:\nSpotify: https://open.spotify.com/show/097OvlL7btd8f7bplgIfv0\nApple: https://podcasts.apple.com/us/podcast/whos-your-captain/id1875226706\nAmazon: https://music.amazon.com/podcasts/c6109160-6448-4d95-9850-07456d5adbca/who's-your-captain\n#WhosYourCaptain #MarkFrancis #LeadershipPodcast #ExecutiveCoaching #BusinessLeadership #Mentorship #LeadershipDevelopment #PurposeDrivenLeadership #TransformationalLeadership #BusinessGrowth #ExecutiveThinking #Leadership \nHosted by Mark Francis, founder of The Uspire Partnership and former senior leader at Burberry and Tesco,...","thumbnail_url":"https://img.transistorcdn.com/DEr-IAtWHV9YMrxJ2_IRicIqDxPo0brC8P7eLDiyYOc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zOGMz/ZTgyNTk4YjRkZTU3/M2E1MzdjOWYyNDg3/NWRlMi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}