{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"HR Voices","title":"Todd Cunningham, Chief People Officer at AvidXchange","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/71e0f5c9\"></iframe>","width":"100%","height":180,"duration":1324,"description":"Leading Through Uncertainty: AvidXchange’s CPO on Visible Leadership, AI as Input, and the Power of Human Connection\n\nWhen uncertainty lingers, decision-making slows and performance suffers.\nTodd Cunningham, Chief People Officer at AvidXchange, brings 38 years of HR leadership across Fortune 50 enterprises, mid-sized organizations, and high-growth startups.\nHaving sat “in every seat” of the HR function, he’s spent the last 11 years helping AvidXchange (a 26-year-old fintech with ~$500M in revenue) deepen its culture and elevate performance.\nFrom Charlotte HQ, where employees intentionally create “collisions” Tue–Thu, Todd explains why leading through ambiguity is a must-have skill and how to be the lighthouse: manage your own mindset, be visible and vulnerable, and re-anchor teams on clear priorities.\nHe argues that AI isn’t replacing human connection it’s amplifying the need for it. With 2x the volume of AI-generated job applications, AvidXchange is doubling down on human sourcing and referrals, while using AI as an input (not an output) in HR: benefits Q&A, targeted engagement follow-ups, and manager coaching avoiding “cognitive laziness” and hallucinations.\nTodd closes with a reminder that deep, trusting relationships are the ultimate performance advantage—and now is the moment to turn uncertainty into competitive distance.\n\nTimestamps\n[00:45] – Company and role: AvidXchange’s growth, Charlotte HQ, hybrid rhythm, and “collisions”\n[02:30] – The performance cost of prolonged uncertainty: caution, risk-taking, and decision speed\n[05:26] – Leading through ambiguity: be the lighthouse; watch the stories you tell yourself\n[07:55] – Visible and vulnerable leadership: engage openly, clarify priorities, create advantage\n[10:24] – AI at AvidXchange: embrace curiosity; why tech is reinforcing human connection\n[11:40] – Recruiting in the AI era: resume deluge, back to human prospecting, input vs. output\n[15:15] – HR’s seat at the AI table: guardrails, training, and...","thumbnail_url":"https://img.transistorcdn.com/ICj-SdAh1nzlUbpg9TUNmSjJhLHXAqS1LpGATLia9gE/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8wNmVk/YTIzMTQ5Y2RkMjQx/ZWUwNTFhMTE1Y2Nl/NGI5Yi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}