{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Slice of Technology","title":"#65 - Dennis Woodside, CEO at Freshworks","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/73468579\"></iframe>","width":"100%","height":180,"duration":1008,"description":"Join us on this week's episode of the Slice of Technology AI podcast, hosted by Jared S. Taylor! Our Guest: Dennis Woodside, CEO at Freshworks.What you’ll get out of this episode:Freshworks serves the mid-market with AI-enabled IT and customer support software, offering enterprise-grade features at a fraction of the cost.AI is central to Freshworks’ growth, with products like AI Agents, Copilots, and Insight tools driving productivity and efficiency.Real-world adoption metrics include 70% deflection of queries with AI agents and a 30% boost in support productivity with copilots.Dennis Woodside emphasizes a growth mindset, encouraging teams to embrace AI and upskill for future roles.The future of interaction is agentic, making company-customer engagement faster, smarter, and more human.To Learn More About Freshworks:Website: https://www.freshworks.com/ Company LinkedIn: https://www.linkedin.com/company/freshworks-inc/Show and Host's Socials:Slice of TechnologyLinkedIn: https://www.linkedin.com/company/slice-of-technology/Connect with the host - Jared S TaylorLinkedIn: https://www.linkedin.com/in/jaredstaylor/Slice of Technology is produced by Slice of Media, Inc. ","thumbnail_url":"https://img.transistorcdn.com/Qd_oV6506h2Fps-f2xzW3-ra2XcJCI9DZR1cbB7XH7c/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83YzVm/YzJlNDNmZTc0YzAw/YjZiOTZjN2Q5N2E3/NjY5Ny5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}