{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Human-Centered Security","title":"Build a UX of AI Framework for Your Cross-Disciplinary Team with John Robertson","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/73648a57\"></iframe>","width":"100%","height":180,"duration":2648,"description":"UX folks are great at asking questions about AI and that’s exactly what we do in this episode. But “questions” sounds boring so we gave the set of questions a fancy name: a UX of AI framework. UX researcher John Robertson describes the UX of AI framework he and his team helped build.In this episode, we talk about:The importance of a human-centered design approach to AI.The need to slow down and consider safety, privacy, and ethics as part of implementing AI.Looking beyond the data: each data point represents a human.The need to build and maintain trust in the AI user experience.Understanding how humans and AI can work as teammates and how that dynamic might play out.John Robertson is a skilled UX researcher with a background in neuroscience and experience working at organizations such as American Airlines, IBM, and Visa. Currently he is a Senior Principal UX Researcher for a cybersecurity software company implementing quantitative and qualitative methods to create human centered security analyst experiences.In the episode, we reference:Analyzing Qualitative User Data at Enterprise Scale with AI: The GE Case Study by Jakob NielsenDo Users Write More Insecure Code With AI Assistants?","thumbnail_url":"https://img.transistorcdn.com/at1OMIx6fN10b6wkWVgm2O-Fc-iiafp3suVaOCQWlj4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE2NzkxLzE2MDc0/NDYzMzctYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}