{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Be A Better Landlord","title":"The Right Way to Handle Tenant Communication","html":"","width":"100%","height":180,"duration":345,"description":"Being a landlord does NOT mean you have to be available 24/7.\nIn this episode, we break down how to set clear tenant communication boundaries, avoid burnout, and create a system that keeps all messages and maintenance requests organized in one place.\nIf you’re overwhelmed by constant texts, late-night calls, or unclear “emergencies,” this will help you take back control without sacrificing professionalism.\nIn this video, you’ll learn:\n• How to set communication expectations in your lease\n• Why you shouldn’t use your personal phone number\n• How to separate emergencies from non-urgent requests\n• How to streamline maintenance requests\n• How to protect your time while still serving tenants well\nAshley shares her early mistakes managing a 40-unit property and how she went from carrying two phones to creating a structured communication system that protects her sanity and improves tenant clarity.\nSubscribe for more landlord strategy and real-world rental advice from Be a Better Landlord and TurboTenant.\nHow do you handle tenant communication? Drop your system in the comments.\nFollow Ashley Kehr:\nInstagram: @wealthfromrentals\nYouTube: @wealthfromrentals","thumbnail_url":"https://img.transistorcdn.com/fi3CKquvN0hpGWBxFVipnaQSOFCDaV7IwYGku1mNua8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xOTg5/NzZkYzQ2NDdjYjk1/YmRlYzZhMGNiMzBh/ODM5OC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}