{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"HR Voices","title":"The Three Moves That Enable AI Success","html":"","width":"100%","height":180,"duration":2178,"description":"Summary\nOn HR Voices, host Rebecca Taylor sits down with Weston Fillman and Gabrielle Caron from 1Password to unpack the Meta firings over faked keyboard activity and what they reveal about how HR is supposed to roll out AI. Wes runs people operations and employee relations. Gab leads talent, culture, and growth. They argue Meta got the tool right and the rollout wrong, that change management in the AI era has to be the rollout itself, and that 1Password's 98% AI adoption is a starting line rather than a finish line. For HR and People leaders being asked to make AI rollouts stick without breaking employee trust.\nChapters\n00:00 Intro\n00:45 Welcome and the scenario\n02:45 The Meta firings and the Business Insider article\n05:15 Why broken trust is fatal for a privacy company\n10:15 The TSA dog effect on monitored behavior\n14:30 Reactions as a leader vs. as an employee\n18:15 \"We are the change management strategy\"\n22:45 Learning out loud and the weekly office hour\n29:45 1Password's 98% adoption and the next metric\n33:45 The HR evolution from personnel to data to AI\nTakeawaysThe Meta keystroke-tracking story isn't a tool failure, it's a sequencing failure: mandatory participation and no opt-out destroyed trust before any value could land.For a privacy company, the cost of broken trust isn't fixed. It scales to what you sell.In the AI era, change management is the rollout itself. There's no Phase 2 deck that comes after the announcement.Adoption is the necessary first metric, not the only one. If saved time isn't reinvested into learning or higher-value work, the rollout plateaus.Three moves separate rollouts that compound from rollouts that break trust: lead with the why, embed change management in the work, define the next metric before you hit the first.\nConnect with the Guests\nWeston Fillman on LinkedIn: https://www.linkedin.com/in/westonfillman/\nGabrielle Caron on LinkedIn: https://www.linkedin.com/in/gabrielle-caron-5607ab13/?locale=en\n1Password:...","thumbnail_url":"https://img.transistorcdn.com/ICj-SdAh1nzlUbpg9TUNmSjJhLHXAqS1LpGATLia9gE/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8wNmVk/YTIzMTQ5Y2RkMjQx/ZWUwNTFhMTE1Y2Nl/NGI5Yi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}