{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Neighbor Interiors Podcast","title":"White Glove Plumbing with Polly and Haven Brady","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/76ff453e\"></iframe>","width":"100%","height":180,"duration":2278,"description":"Polly and Haven Brady join us to talk about spotting a gap in the home services industry and building a company to fill it. They are the co-founders of Polly Plumbing, which they launched after dealing with contractors as homeowners and knowing there had to be a better way.\nIn this conversation, we talk about how they brought a customer experience focus and process discipline to a trade not typically known for it, the technology behind a high-touch service experience most people don't expect from a plumber, and what it takes to build a team that delivers it consistently.\nConnect with Polly Plumbing:\nWebsite | Facebook\nConnect with Neighbor Interiors:\nWebsite | Instagram | YouTube | TikTok | Pinterest | Facebook | LinkedIn","thumbnail_url":"https://img.transistorcdn.com/EGaa_U7V4wlPoPn-UMWNb4Q0t1xgrEQwvwOoog-dmBA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kMmZm/ZDA2YzFjZmI1NzFh/OWM1MDg1NjEwMGY5/MWE0Ni5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}