{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Scaling Practice Management by Talkie.ai","title":"People Before Profits: Scaling a Practice on Integrity | Dr. Louis Gilbert, MD","html":"","width":"100%","height":180,"duration":2700,"description":"When you're growing a practice, it's easy to let the numbers start making your decisions for you. Dr. Louis Gilbert refuses to.\nDr. Louis Gilbert, founder and CEO of Cornerstone MD, is building a multi-location family medicine group across Houston and Pasadena, Texas - with a goal of opening a new clinic every year. He joins Jakub Grajcar to talk leadership, integrity, and growing a practice without losing sight of the people it serves. He also talks about his experience as a client of Talkie.ai, implementing an AI receptionist at his practice.\nWe dig into:\n🏥 Dr. Gilbert's #1 tip for growing a practice - grow people before you grow locations, because culture and problem-solvers are what actually scale\n🚶 The \"Walk with a Doc\" program - how a monthly community walk turned patients into family and grew the practice\n🌱 \"Grow where you're planted\" - why the Pasadena and Houston clinics run differently, and how one core standard still holds both together\n⚖️ People before profits - what integrity looks like in the everyday decisions practice leaders actually face\n📞 Covering the calls you're missing - how Dr. Gilbert kept his front desk and let Talkie AI triage the overflow instead of hiring a 20-person call center\n👥 The 3 I's of hiring (via Warren Buffett) - intelligence, initiative, and integrity, and why initiative is the hardest to spot\nResources mentioned:\n👤 Guest: Dr. Louis Gilbert\nLinkedIn: https://www.linkedin.com/in/louis-gilbert-26b646184/\nInstagram: https://www.instagram.com/_drlouisgilbert_/\n🏥 Cornerstone MD: https://cornerstonemd.health\nLumé Haus (medical spa): https://www.lumehaus.health/\nmyWelli (healthcare app in development): https://www.mywelli.health/\n🏛️ Texas Medical Association - supported the launch of Walk with a Doc\n🧠 Also mentioned\nWarren Buffett's \"three I's\" hiring framework - intelligence, initiative, integrity\n🎥 See how Talkie.ai works - AI medical receptionist demo:...","thumbnail_url":"https://img.transistorcdn.com/cDl0t9jFckOl-1_LgMnmIWyXNTKcvr8hPfqwaY9KYeg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hNGEx/NWRhMDYxMDUxMjE3/MWIyMGU3MjZiZGZl/NjIxNS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}