{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Maximum Lawyer","title":"Understanding Your Clients ML088","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/78bbd7b0\"></iframe>","width":"100%","height":180,"duration":1325,"description":"Listen more and talk less.\n \nGetting to know your clients, their story, what they are going through will help you provide a better service and improve your ability to represent people and improve your marketing message and branding.  \n \nBreak it down piece by piece the clients perspective on what they go through. Understand them, identify their problems and try to help them solve their problems. They are going to remember that, and it will make the difference in the future.\n \nSome questions to get to know your client:\nWhat made you go ahead and hire us?\nWhat were you thinking about at the time that you were looking for an attorney?\nWhat were the positive aspects you were looking for?\nWhat were the negative aspects you were not looking for?\nWhat was your prior experience with other lawyers?\nWhat fears did you have when dealing with an attorney?\nWhat made you decide to call?\nWhat sealed the deal for you?\nAfter you hired us were there things you were worried about?\n \n“We break down our firm piece by piece to systematize it, do the same with your clients”\n \nMax Law Con:\nWe are almost a month away! We are almost 60 people now!\nhttp://maxlawcon.maximumlawyer.com/\n \nHacking’s Hack:\nA book. Building a StoryBrand: Clarify Your Message So Customers Will Listen Hardcover – October 10, 2017.\n https://www.amazon.com/Building-StoryBrand-Clarify-Message-Customers/dp/0718033329\n \nConvey a message through a story.\n \nTyson’s Tip:\nAn App. https://wispapp.com/\nEmployee Onboarding and Engagement App.\nhttps://wispapp.com/productpage/\n \n//\n \nThanks so much for listening to the show! If you want to know more about this and keep on maximizing your firm, please join our Facebook group: https://www.facebook.com/groups/403473303374386/ or like us on Facebook: https://www.facebook.com/MaximumLawyerPodcast/ and comment!\nYou can also go to http://www.maximumlawyer.com/ or, if you’d prefer, email us at: info@maximumlawyer.com\n \nDo you want to get on the show? Shoot us an email or message us!\n ...","thumbnail_url":"https://img.transistorcdn.com/ilznX_xlSDwYMtQnRFyxuK73we03KidQzrTiS6_4A9w/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85ZTZj/MmE1OGU3YWIwNjg0/OWQxZjhiN2NmNjZh/Y2VjNC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}