{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Scaling Practice Management by Talkie.ai","title":"ER Doctor Turned CEO on Building a Culture That Heals | Dr. Joy Evers, MD","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/78bdca2e\"></iframe>","width":"100%","height":180,"duration":2720,"description":"What does it actually look like when a practice puts culture first - not as a slogan, but as an operating system?Dr. Joy Evers - board-certified emergency physician, CEO and founder of Healthtopia Clinics, and host of the Your Doctor Wants to Quit podcast - joins Jakub Grajcar to share how she built a four-location integrative primary care practice serving 35,000 patients in Southern California.From same-day walk-ins to real-time curbside consults between conventional and naturopathic providers, Dr. Joy breaks down what makes Healthtopia's model work - and why it starts with how leaders show up every day.We dig into:🏥 Dr. Joy's #1 tip for growing a healthcare practice - why positive culture is the foundation everything else is built on🧠 What self-reflection and daily writing practice have to do with being a better leader👩‍⚕️ How Healthtopia blends conventional medicine with integrative care under one roof - and why that model scales📋 The scheduling structure that makes same-day appointments and walk-ins possible (20- and 40-minute slots with built-in buffer)🤝 How real-time curbside consults and a provider curriculum make team-based care actually work💊 Why Dr. Joy chose insurance-based care over direct primary care - and the accessibility trade-offs involvedResources mentioned:👤 Guest: Dr. Joy Evers, MDLI: https://www.linkedin.com/in/joy-eversIG: https://www.instagram.com/doctorjoymd/🏥 Healthtopia Clinics: https://healthtopiaclinics.com/🎙️ Podcast: Your Doctor Wants to QuitApple: https://podcasts.apple.com/us/podcast/your-doctor-wants-to-quit/id1799382185Spotify: https://open.spotify.com/show/6lEmwFrsY94K9436zLOKG9YouTube: https://www.youtube.com/channel/UCH8eEFDbJzYWqFzHmzAJm5A⭐ Recommended episode: \"Doctor Doctor\" - featuring Dr. Alyssa Burnham & Dr. Michael Turner: https://open.spotify.com/episode/3198m5k6zv16VvHaOAM8SE🎥 See how Talkie.ai works - AI medical receptionist demo: https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg","thumbnail_url":"https://img.transistorcdn.com/cDl0t9jFckOl-1_LgMnmIWyXNTKcvr8hPfqwaY9KYeg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hNGEx/NWRhMDYxMDUxMjE3/MWIyMGU3MjZiZGZl/NjIxNS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}