{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 289 - Rich Fasulo aka Check Engine Chuck Talks Shop Failure to Mobile & Social Media Success","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/7a304142\"></iframe>","width":"100%","height":180,"duration":3288,"description":"In this episode, the conversation focused on Rich Fasulo's career journey, also known as Check Engine Chuck, as he shared his path from mobile diagnostics to shop ownership and back. One concept discussed was the importance of charging appropriately for diagnostic and repair work, with a strong emphasis on valuing your time and not giving away discounts out of pocket. A key theme that emerged was the struggle to balance caring for customers with running a profitable, sustainable business—highlighting how industry integrity depends on both technical skill and smart business decisions.\n00:00 Choosing between shop and mobile business\n06:56 Failing van inspection in New York\n08:19 Fixing my car with a friend\n11:42 Fixing a wheel balance issue\n14:25 Learning from Scannerdanner videos\n19:54 Writing detailed explanations for claims\n23:37 Ensuring quality and reputation\n25:38 Frustration with lack of effort\n27:23 Frustration with tech industry's focus\n30:26 Reflecting on past business failures\n35:51 Explaining billing to customers\n38:59 Realizing a Habitual Pattern\n42:03 Learning from industry peers\n44:34 Sharing videos for personal reasons\n48:38 Diagnosing and strategizing module repairs\n51:47 Troubleshooting a no-crank issue\n53:37 Bringing in more mechanical vendors","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}