{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Product Thinking","title":"User Empathy and Outcomes: Understanding the \"Why\" and Getting Past Our Own Perspective","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/7a6be308\"></iframe>","width":"100%","height":180,"duration":832,"description":"As product people (and as parents) we need to empathize with our users (and kids). It’s not about the feature, or taking one more turn, it’s about getting one more good outcome. Sometimes we have to shift our perspective to remember that.","thumbnail_url":"https://img.transistorcdn.com/PPRHUEcdk0x_YMl6w_f-fT_5s4vBMVfNUSkR7n1am58/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE4NDM5LzE2MTI4/OTY1NjUtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}