{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Built To Win Podcast","title":"BTW Mini Pod feat. Nikki cavaciuti - Building Resilience and Scaling Culture: An In-Depth Chat with Circle's COO","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/7b8559f5\"></iframe>","width":"100%","height":180,"duration":2072,"description":"Building Resilience and Scaling Culture: An In-Depth Chat with Circle's COO, Nikki CavasciIn this episode, Nikki Cavasci shares her journey from corporate finance to operational leadership at Circle and explores how a resilient, scalable business foundation is essential for sustainable growth. Expect insights on leadership, culture, finance, and navigating rapid expansion.Key topics: Nikki's transition from Rolls Royce and finance to COO at Circle The importance of operational leadership in high-growth businesses Building a resilient, scalable business infrastructure Fostering a positive company culture amid rapid expansion Managing cash flow, payment terms, and financial risk The role of process, systems, and cross-training in scaling Balancing high performance with fun in the workplace Leadership traits that underpin successful scaling Future growth ambitions and maintaining core values Timestamps: 00:24 - Introducing Nikki Cavasci and her impactful journey into operations\n01:19 - Nikki's background: from PwC to Rolls Royce, and career shifts\n02:44 - Starting her consultancy and movement into operational roles\n04:04 - Her journey to becoming Circle's COO and key responsibilities\n04:38 - Reflecting on Circle's growth over five years: challenges and milestones\n05:33 - The early challenges of setting up operational processes\n06:23 - Building culture in operations; the importance of knowing responsibilities\n07:12 - How operations support sales and contribute to revenue\n08:10 - The significance of automation and efficiency in contract handling\n09:03 - Balancing speed, expertise, and quality in process execution\n10:25 - Growth demands and the expanding scope of the COO role\n11:43 - Navigating chaos and maintaining order during rapid scaling\n12:06 - Identifying what tends to break first during fast growth\n12:47 - Cash flow importance and financial risks in scaling\n16:56 - The critical role of cash and working capital management\n20:23 - The role of data and information...","thumbnail_url":"https://img.transistorcdn.com/mgiyhLGlWOPsLXjAMUOxoZa0nWajOhHfvU0wNYdSIVo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMDE5/MGRjMjQ4YWFlZGM0/NTE5NzMxMzc5YjBj/Y2U2OC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}