{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology","title":"CRM Secrets and the Power of the Voice Channel | with Scott Buelter","html":"","width":"100%","height":180,"duration":2994,"description":"In this episode, we interview Scott Buelter, CEO and president of Ascent360.\nBuelter founded Ascent360 in 2013 with a mission to bring enterprise-level customer data platform capabilities to mid-size businesses, and has spent the past decade building it into a leading CDP for hotels and resorts. He draws on data analysis and digital marketing experience spanning Nike, Disney, Royal Caribbean, Loews Hotels, American Express and Samsung, as well as earlier roles at Experian and Merkle, where he drove digital campaign technology for major brands. Buelter holds an MBA from UC Irvine and a BS in economics from the University of San Diego, and has studied at the London School of Economics and the Institute of Education Sciences in Berlin and Vienna.\n************* LINKS & RESOURCES ************* \n \nThe GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. \n \nFor more information about GAIN, head to: https://gainadvisors.com/ \n \nAdam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. \n \nListen to the GAIN Momentum Podcast: \nApple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4\nSpotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4","thumbnail_url":"https://img.transistorcdn.com/wSelVybyrf8HkoHajmkVzBwESicYC1yFciQvaJYJMwg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxOTkzLzE2ODUz/MzExNjEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}