{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 273 - Learning from Mistakes and Building Stronger Businesses With Tara Topel","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/7db776fd\"></iframe>","width":"100%","height":180,"duration":3711,"description":"In this episode, Lucas and David are joined by Tara Topel to dig into the challenges facing shop owners and the broader automotive industry. They examine the importance of building businesses that can run independently of their owners, emphasizing the need for processes, standards, and effective delegation. The conversation also highlights a lack of engagement with valuable industry resources, such as the Auto Care Association, underscoring the need for greater awareness and participation among shop owners. Finally, they discuss the shifting landscape of automotive technology—from EVs to ADAS calibrations—and the risks and responsibilities that come with staying current.\n00:00 Handling online criticism\n07:36 Balancing business and family time\n11:22 Trading our souls for convenience\n18:10 Preparing for business contingencies\n26:12 Joining a National Auto Association\n30:40 Helping People Who Want Change\n32:37 Importance of labor in auto shops\n40:45 ADAS calibration cost concerns\n46:05 ADAS system calibration advice\n48:59 Pilot and maintenance disagreement\n56:20 Traffic control and roundabouts\n59:47 Distracted driving habits","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}