{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Wired In: Kontek Conversations","title":"Programming the User Experience","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/8199d201\"></iframe>","width":"100%","height":180,"duration":1644,"description":"Join us at we explore the art and science of AV user experience with Jeff Howard and Connell Smallwood, the minds behind KONTEK's innovative control system designs. In this episode, we break down the real differences between UI and UX, explore why intuitive controls are harder—and more critical—than they seem, and reveal how thoughtful design impacts meeting productivity and organizational legacy. Discover practical insights on balancing simplicity with technical sophistication, integrating client brands into every touchpoint, and guiding ambitious leaders through complex AV transformations. If you're ready to reimagine what your spaces can do, this is a conversation you won't want to miss.Connect with us:• Website: https://www.kontek.com/• Email: info@kontek.com• LinkedIn: https://www.linkedin.com/company/kontek-systems• Instagram: https://www.instagram.com/konteksystems/• Facebook: https://www.facebook.com/konteksystems• YouTube: https://www.youtube.com/c/KontekSystemsDurhamChapters(00:00) Defining UI and UX in AV Environments(03:01) Impact of User Experience on Space Utilization(04:42) Principles Behind Intuitive System Design(09:36) Advancements in Control and Automation(13:00) Integrating Client Brand Into User Interfaces(19:36) Guiding Client Vision and Managing Complexity(24:24) Real-World Examples and Use Case Focus","thumbnail_url":"https://img.transistorcdn.com/xDWwqj2I2OyKEMEZTNCWo7Jrby-m8l_dii36oJyjmxs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84NjMy/MWUyNjg0YTYwZmE5/MWQwYzY4NTRhMWQy/YWIxNS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}