{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Connex the Dots: The Business Optimizer","title":"How a Custom Door Manufacturer Cut Admin Time by 90 Percent","html":"","width":"100%","height":180,"duration":1250,"description":"How much time would you get back if your team didn't have to track down information that already exists somewhere in your business?\nIn this episode, Paul Kortman walks through a real client project with a custom door manufacturer, where four admin staff were spending 40 to 60 minutes per call just answering \"where's my order?\" Paul shows the exact fix he built: a simple barcode and spreadsheet system that gave everyone instant access to order status.\nBy the end, that process went from four people and up to 60 minutes per call to one person and under two minutes. Watch the build, step by step, and see how a small data fix solved a problem that felt much bigger than it was.\nWatch the build, step by step, and see how a small data fix solved a problem that felt much bigger than it was.\nHighlights(00:00) The question that started it all\n(00:57) Meet the client: a door manufacturer with a tracking problem\n(02:26) Why 80 orders on a factory floor with no system is a problem\n(04:50) Why answering \"where's my order?\" took 40 to 60 minutes per call\n(06:51) The remake problem and the manual workaround that wasn't enough\n(10:03) Why $100K of custom software wasn't the right answer\n(11:44) How to find the one fix that matters most\n(13:47) The build: a barcode, a timestamp, and a spreadsheet\n(15:12) How one small data point unlocked the whole system\n(18:02) The results: four admins down to one, 60 minutes down to two\nWant help finding a quick win like this in your own business? https://connex.digital/book/podcast","thumbnail_url":"https://img.transistorcdn.com/j_M6K9dRyz1ezNilRDhiRFF71abukeiCtsfQyk96fgY/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jNGMz/N2NhNjViZGMzNmNh/N2MzYTdiMWUxN2Q4/OTk5Zi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}