{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Modern Manager","title":"125: Dealing with Conflict with CrisMarie Campbell and Susan Clarke","html":"","width":"100%","height":180,"duration":2079,"description":"Inevitably you will experience moments of conflict among a team. Although most people are conflict avoidant, productive conflict enables a team to find new solutions and build stronger relationships. Learning to navigate conflict is a critical skill for every manager.\r\nIn this episode, I speak with Susan Clarke, co-founder with her partner CrisMarie Campbell of thrive! Inc. and authors of The Beauty of Conflict: Harnessing Your Team’s Competitive Advantage and The Beauty of Conflict for Couples. Together they host The Beauty of Conflict podcast for dealing with conflict at work and at home.\r\nCrisMarie is an Olympic rower and Susan is a former marriage therapist and Equus coach. As partners in work and life for over two decades, they’ve adapted their proven step-by-step process honed working with Fortune 100 Companies such as Johnson & Johnson, Microsoft, AT&T and San Francisco Giants to help long-term couples use conflict as a catalyst to greater intimacy, passion, and fulfillment.\r\nChrismarie wasn’t able to join us, so I talked with Susan about being conflict avoidant, the difference between conflict and a fight, the role of emotion and vulnerability when dealing with conflict, how to confront conflict in a productive way and more.\r\nWarning: there are a few spots where Susan uses a curse word, so if you’ve got sensitive ears around, you may want to wait to listen to this another time. \r\nMembers of The Modern Manager community get Susan and CrisMarie’s How to Have Tough Conversations Workbook. To learn more about membership and to join, go to www.themodernmanager.com/join\r\nSubscribe to the Modern Manager newsletter to get episodes, articles and free mini-guides delivered to your inbox.\r\nRead the related blog article: Embrace Constructive Conflict In The Workplace\r\n \r\nKey Takeaways:\r\n\r\nA fight is different from a conflict. A fight is a one-sided attempt to win an argument. A conflict is a collaborative discussion that looks at all points of view in order to come...","thumbnail_url":"https://img.transistorcdn.com/vh03-o0OUKG7JnFjtDqtJmV0y385f5sQOifebswPa_E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQzNjM5LzE2OTA1/Nzg4MDYtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}