{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Inside BS Show","title":"Harmony in Hustle: How a CEO Mom Balances Business and Family | 878","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/86b17885\"></iframe>","width":"100%","height":180,"duration":2562,"description":"On this episode of the Inside BS Show, Dave Lorenzo interviews Bridgette Ferraro, CEO of iCopy, a tech-enabled records retrieval firm serving law firms nationwide. Bridgette shares how she grew the company through innovation and operational restructuring, while simultaneously raising three young children. From building client-specific SOPs to navigating fax machines and subpoenas, Bridgette gives us a behind-the-scenes look at a niche industry and how she leads with intention and harmony. Her insights on delegation, scheduling, and business development are essential for any entrepreneur managing a high-growth company and a high-energy household.What You’ll Discover Today:The origin story of iCopy and how Bridgette became CEOHow iCopy differentiates itself in a crowded marketWhy firm-specific SOPs are key to client satisfactionHow Bridgette approaches sales, scaling, and leadershipThe role of support systems and structure in work-life balanceKey Topics Discussed:Streamlining medical records retrieval for law firmsLeveraging tech and human teams for growthTransitioning from operations to business developmentStructuring calendars for personal and professional harmonyAdvice for entrepreneurs balancing family and leadershipCall Us: (305) 692-5531","thumbnail_url":"https://img.transistorcdn.com/PiZj2Jvm0A50__OqC5DH07qJG7fmMYBgHzZdsz2P7co/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83ZDIx/MjEwZDNiZDMwN2Uw/YzJiNjE0ZTNkMmFm/ODZlOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}