{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Inside BS Show","title":"Harmony in Hustle: How a CEO Mom Balances Business and Family | 878","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/86b17885\"></iframe>","width":"100%","height":180,"duration":2562,"description":"On this episode of the Inside BS Show, Dave Lorenzo interviews Bridgette Ferraro, CEO of iCopy, a tech-enabled records retrieval firm serving law firms nationwide. Bridgette shares how she grew the company through innovation and operational restructuring, while simultaneously raising three young children. From building client-specific SOPs to navigating fax machines and subpoenas, Bridgette gives us a behind-the-scenes look at a niche industry and how she leads with intention and harmony. Her insights on delegation, scheduling, and business development are essential for any entrepreneur managing a high-growth company and a high-energy household.\nWhat You’ll Discover Today:\nThe origin story of iCopy and how Bridgette became CEO\nHow iCopy differentiates itself in a crowded market\nWhy firm-specific SOPs are key to client satisfaction\nHow Bridgette approaches sales, scaling, and leadership\nThe role of support systems and structure in work-life balance\nKey Topics Discussed:\nStreamlining medical records retrieval for law firms\nLeveraging tech and human teams for growth\nTransitioning from operations to business development\nStructuring calendars for personal and professional harmony\nAdvice for entrepreneurs balancing family and leadership\nCall Us: (305) 692-5531","thumbnail_url":"https://img.transistorcdn.com/PiZj2Jvm0A50__OqC5DH07qJG7fmMYBgHzZdsz2P7co/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83ZDIx/MjEwZDNiZDMwN2Uw/YzJiNjE0ZTNkMmFm/ODZlOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}