{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders","title":"Krishna Gupta, Chairman and Interim CEO at Presto – Driving Innovation: Using AI tools to accelerate the service industry","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/8756534a\"></iframe>","width":"100%","height":180,"duration":1714,"description":"Recently, the restaurant industry has been struggling to hire new workers and retain their current employees. Today's guest is using innovative AI technology to deliver speed and consistency in customer service, and in the kitchen. \n\nOn this week's episode we sit down with Krishna Gupta, Chairman and Interim CEO of Presto, one of the largest drive-through automation technology providers in the hospitality industry. Krishna is a founder and CEO of venture firm Remus Capital which he founded as a student at MIT in 2008. Remus partners with visionary founders and management teams to build technology businesses that rewire entire industries. This led him to Presto, which many years later trades on NASDAQ under the symbol PRST. Prior to Remus, Krishna spent time at McKinsey & Company, and JP Morgan, helping several Fortune 100 clients on billion dollar technology transactions. \n\nKrishna is an incessant traveler, and has done business across five continents. Outside of investing, he has a broad set of intellectual interests. He's conducted chemistry research at the University of Chicago, and in Israel. He produced a film on English ancient history, which is used at Cambridge in Oxford, and competed as a finalist in the USA Mathematics Olympia.\nHighlights:\nKrishna's start in venture capital and investing (2:57)\nPresto's products and their purpose (4:30)\nHow Krishna stepped up as interim-CEO (7:14)\nWhat makes Presto services unique in the industry (8:05)\nThe addressable market for automation (9:40)\nAutomating labor and automation ROI (11:18)\nThe journey to becoming a public company (13:33)\nAutomation duality for customers and businesses (15:15)\nCollaboration with OpenAI and ChatGPT (17:10)\nHow AI is implemented in the service industry (18:16)\nCurrent projects and goals for the future (20:21)\nManaging their P&L (21:21)\nKrishna's advice for beginner entrepreneurs (22:21)\nThe state of human-machine convergence (24:03)\nWhat investors might miss about Presto (26:01)\nLinks:...","thumbnail_url":"https://img.transistorcdn.com/VPbFZOgoHk78hrWlplrfMSrQROUNxI8jcZ2Gv-hyKm4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYmFh/NWFlNGJjY2Y0NGFk/YmM2NWJiMTI4NmVh/OWQ4Yi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}