{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 265 - Modern Pay Plans and Efficiency Tips To Fix The Tech Shortage With Eric Svedberg","html":"","width":"100%","height":180,"duration":3430,"description":"In this episode, Lucas and David are joined by Eric Svedberg of European Autowerks. Eric shares his journey from starting in the gas station business at 16 to owning and growing a successful automotive shop. The conversation dives deep into the persistent technician shortage, with Eric outlining the challenges in attracting and retaining skilled talent and the evolving pay structures needed to stay competitive. The hosts and Eric also explore strategies for fair compensation, diagnostic testing systems, and the importance of shop culture and communication in bridging the divide between owners and technicians.\n00:00 Starting at a gas station job\n04:49 Rebranding to Automotive Specialists\n09:29 Mac and cheese cart setup\n11:26 Bellman warns about minibar sensor\n15:40 Salary expectations for auto techs\n18:05 Explaining the three-level system\n21:04 Handling customer pushback\n25:35 Technician pay discussions\n26:54 Negotiating a technician's pay raise\n30:33 Paying employees more than expected\n34:26 Explaining the production bonus system\n37:27 Growing demand for skilled technicians\n41:53 Ensuring seamless parts distribution\n44:01 Discussing social media dynamics\n48:42 Dealing with unreliable workers\n52:06 Understanding different industry perspectives\n55:27 Dealing with technician issues\n56:07 Discussing employee accountability","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}