{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Dominic Smith Talks Tech","title":"Who is Dominic Smith ?","html":"","width":"100%","height":180,"duration":1927,"description":"Finding the perfect home appliance or latest home technology can feel like a risky gamble especially if you feel you're treated like just another receipt number for a faceless corporation. \n\nOur brand-new podcast ‘Dominic Smith Talks Tech’ helps you navigate modern tech for the home, from induction hobs to high spec tv’s. We deliver it with our core values of service, honour and respect which has built our award-winning independent chain of stores across Ireland. Best of all, the advice comes from the top with the name on our door, Dominic Smith.\n\nHe delivers insights into how to choose products based on lifestyle habits, how to consider your budget and why the best price is not always the only factor to consider when upgrading a home.\n\nSettle in with our MD Dominic Smith, interviewed by former RTE broadcaster Dusty Rhodes, as he shares some of his 35 years of experience and insider tips in electrical retail. \nTHINGS WE SPOKE ABOUT\n- Importance of Respect in Service\n- How He Trains Staff for Technical Expertise\n- Impact Of Global Supply Chains\n- Balancing Your Budget with Product Quality\n- Environmental Commitments and Recycling Efforts\nGUEST DETAILS\nDominic Smith is the Managing Director of Dominic Smith Electrical and a board member of Expert Ireland. \nHe has spent over three decades mastering the electrical retail industry, starting from a floor position to owning a successful multi-location independent chain. \nHis main skills include expert product sourcing, customer service strategy, and navigating the technical evolution of home appliances.\nQUOTES\nLook after everybody. From the customer that's in for the Hoover bags today will be in for a washing machine or TV - Dominic Smith\nLeave customers with the impression that they would want to come back to you someday. - Dominic Smith\nThe difference between an average product and a really good product is less than the price of one service call - Dominic Smith\nYou really get measured on how you sort out something...","thumbnail_url":"https://img.transistorcdn.com/sEojfT09JikIVf81yah6yNsF1ue5Du6UHvn6YSojVr8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mNmY3/MGIzYmFiN2YxNzNi/NTQzOTllYzE2YzM1/ZWE3Zi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}