{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Engineering Enablement by DX","title":"Platform team challenges, realigning on DevEx, and change management","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/8a5580a2\"></iframe>","width":"100%","height":180,"duration":2061,"description":"In this episode, Emanuel Mueller Ramos, Head of Developer Experience at Skyscanner, discusses the evolution of his team as they transitioned from focusing on frameworks and middleware to becoming a customer-centric, impact-driven organization. Emanuel details the strategies he used to gain stakeholder buy-in, why it's crucial to rethink traditional productivity metrics, and how they made a cultural shift to prioritize developer happiness and effectiveness. This conversation highlights the steps necessary to build a developer experience function that delivers meaningful impact.Mentions and links:Follow Emanuel on LinkedInMeasuring developer productivity with the DX Core 4Discussion points:(1:14) The beginning of Skyscanner's developer productivity division(3:53) Gaining stakeholder buy-in and refocusing the teams(5:57) Redefining success metrics for developer productivity(8:57) Pitching the developer experience focus to leadership(17:26) Moving from frameworks to feedback loops(20:45) Fostering a customer-centric culture(23:20) Defining the collaboration between platform and developer experience teams(26:41) Choosing the right metrics for developer experience success (31:31) Risks and challenges ahead","thumbnail_url":"https://img.transistorcdn.com/KGgcOtJYA_n91_n-WTCIj4wPicnSNHbF85xMwXKLznQ/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9iNjU2/NjdiYzQ1NmMxNTgx/Y2VhZDcyNWQ1M2Uy/YThlOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}