{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"SG² Steve Gladen on Small Groups","title":"7 Ways CRM Can Improve Discipleship!","html":"","width":"100%","height":180,"duration":3525,"description":"Steve Gladen, Global Small Groups Pastor at Saddleback Church, pulls from his 20+ years of small group ministry experience to encourage and equip listeners to lead healthier, growing and more effective small group ministries. In this episode, Steve is joined by co-host Derek and special guest Christina Dawson to talk about 7 ways CRM can Improve Discipleship. In this episode we break down the following: High Level PerspectivePersonalized ServiceCentral Repository of Information, accessible and sharableData InsightsTime is Our Most Precious CommodityContinual Improvement – adapt or dieSoul Food – nurturing relationships that foster growth and positive impactSHOW NOTES:1. High Level Perspective: - We're all in sales - it's just a question of \"what's the product?\"  - Clear vision & benefit statement - don't make people guess  - Concise, positive, fun, high energy, memorableEveryone's favorite subject: Themselves!! The more you know about them, the more impactful & engaging you will be. God's tool to move them beyond themselves-Small Groups (our product) - to fill the spiritual void they have from a broken relationship with God. Small Groups bring back (read Acts 2:42-47) community, Biblical knowledge, personal development (Discipleship), serving, evangelism and worship2. Personalized Service  Our world demands real time interaction with deep personalization  Personalization = You Care / You Understand Me = Credibility  Credibility is critical in a noisy, misguided world3. Central Repository of Information, accessible and sharable   A good memory is great but it isn't transferable or scalable (institutional Knowledge)  One source of information for all team members to access  Requires thoughtfulness on the required fields vs. optional fieldsStart small, think in terms of the bare essentials or Minimum Viable ProductToo Much Information or Layout / Architecture = can drown the initiativeShared information shows competence, increases confidence & greatly improves...","thumbnail_url":"https://img.transistorcdn.com/uAtv0zHBzgbCLLeewi1iCzhs7OXKuDoPGaihQiM636g/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzI3MTA3LzE2NTE4/NTkyNDEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}