{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"SubscriptionX - The Subscriptions Economy in Retail and eCommerce","title":"Babbel:  Every user is an individual","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/8e41c599\"></iframe>","width":"100%","height":180,"duration":1459,"description":"Ammar Ahmed Qureshi, Director of Revenue CRM at Babbel, and Madhuri Narayana K, Director - Customer Success & Consulting at Chargebee, bring a wealth of experience to the booth. This episode not only covers Ammar’s current role at language-learning subscription Babbel, but also allows him to bring extensive knowledge from the telecommunications industry with key lessons to pass onto any subscription firm.\nDiscussion points in this episode:What subscriptions businesses can learn from telecomWhy AI is the end of customer cohorts Why traditional CRM strategies no longer meet the needs of subscription businessesHow to future-proof a subscription business?","thumbnail_url":"https://img.transistorcdn.com/i9tFn54vz-AU-rezlqkgo7UTkFtp3tpiPQw7-s27G4Q/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85ODBk/ZTkwNjhiNzFhOTNh/NjlmN2U5ZWVlYTM5/NzgzZi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}