{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"AI in Marketing","title":"AI Innovations: Anthropic's Claude Duet, Meta's Muse Milestone, and SAP's Customer Experience Shift","html":"","width":"100%","height":180,"duration":579,"description":"Anthropic introduces Claude Duet, a new AI agent designed for professional tasks, entering a competitive market with a focus on safety and user control. Meta's AI app, Muse, surpasses ten million users, with shopping as a key activity, and plans for further scaling and monetization. SAP launches an autonomous customer experience solution to enhance service efficiency and personalization. Acxiom's report highlights a gap between brand confidence and consumer caution in AI use for customer experiences. A study shows that trust and human-like design in chatbots increase user engagement. Azoma raises $11.2 million to enhance its platform for AI shopping agents. AI is transforming interim management by shifting talent strategies from reactive to predictive models, emphasizing the strategic value of human expertise.\nStan Berteloot is a French-American journalist, marketing strategist, and AI expert based in Princeton, New Jersey. A University of Maryland journalism graduate, he navigates the intersection of storytelling, technology, and culture.\n\nAs Chief Innovation Officer at Nytro Marketing, he pioneered AI-driven content creation, launching the AI in Marketing podcast. He also hosts Back in America, a podcast exploring American identity through in-depth conversations on race, misinformation, and AI ethics. His personal site, Altilead, is where his independent writing and projects live.\n\nEnjoy the show? Leave AI in Marketing a five-star rating. It takes ten seconds and helps more people find the podcast.\n\nStart your VoiceStream free trial today!\n\nIs your company visible when buyers search for your products and services? Find out for free at Nytro-AI.com.\n\nStan Berteloot is a French-American journalist, marketing strategist, and AI expert based in Princeton, New Jersey. A University of Maryland journalism graduate, he navigates the intersection of storytelling, technology, and culture.\n\n\nAs Chief Innovation Officer at Nytro Marketing, he pioneered AI-driven content...","thumbnail_url":"https://img.transistorcdn.com/JNo7w3mxk1vGRdqBIO9sia_88fU6tTRk5V36OUrq98k/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMmZj/NmRmNGFlNGMzNWM2/ODBjNzdhOWU2NTJk/Y2VmZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}