{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Art Of Hospitality","title":"Building The Ideal? Approach To Hospitality (With Tyann Marcink Hammond)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/932a8555\"></iframe>","width":"100%","height":180,"duration":3234,"description":"In this episode, we interview (for the second time) Tyann Marcink Hammond of many projects (linked below) but most known as the Queen Of Guest Experience for Touch Stay. We talk about what touch points are missing from many PMs and hosts workflows, building happy guest experiences and more... Enjoy!⭐️ Links & Show NotesAdam NorkoScott FasanoConrad O'ConnellTyann Marcink HammondBranson Family RetreatsMissouri HausTouch Stay","thumbnail_url":"https://img.transistorcdn.com/58uzb-D49n4xyfKXMjkHBG-bczqEFNcWPxSOg0FG9jI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mOTRm/YTBjNDY5MWIwOTc2/NWEyMmJmZjg2ZDQ3/OTY4NC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}