{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Founder Views - SaaS, Business, and Beyond","title":"Ondrej Sedlacek, CEO of SatisMeter - Can you reduce churn with NPS?","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/972e13aa\"></iframe>","width":"100%","height":180,"duration":3406,"description":"Ondrej Sedlacek is the CEO and founder of SatisMeter. SatisMeter helps companies measure and improve customer satisfaction through NPS (Net Promoter Score) surveys.\n\nIf you're in SaaS, then you've heard about the importance of NPS. If this is a topic you've been interested in learning more about, there's no one better to learn about it than Ondrej. \n\nWe talk about how SatisMeter got started, and how they've  grown to help over 400 companies, why everyone should use NPS, and how it reduces churn.\n\nEnjoy the conversation!","thumbnail_url":"https://img.transistorcdn.com/e9JVeZccbAO7JBcyfBMExsVR_7QzRpt8Q_5HYvYzMP0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yOTYw/Y2MxNDI3MDhjMmEw/NmM5YTFkNmJlNjNk/YjQwYy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}