{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Everybody hates your brand","title":"Season 4 Episode 4 - What makes the Rapha Cycling Club a great loyalty program?","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/985a60e3\"></iframe>","width":"100%","height":180,"duration":895,"description":"In this episode we look into what makes the Rapha Cycling Club a great loyalty program. We cover the psychology behind its structure, the community it has built, and how it is helping build their brand.","thumbnail_url":"https://img.transistorcdn.com/sLn2AfIcefVnGtICNSlvLyhz-70oRx9bwdf1gR-w62g/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMDA3/ZmI1Y2ZkZjZiY2M2/ZjE3NjExZjczYmIz/ZjRkOS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}